Return & Delivery
DELIVERY & RETURNS
Please note that we can only take online orders at www.spaceyloncy.com and phone orders at 25770010.
Orders may be delivered in Cyprus via GAP Akis Express courier to the courier outlet of your choice.
Outside of Cyprus- Cyprus Post. Please note that your name, address and phone number will be forwarded to Akis Express courier in order to enable us the delivery. You are assured that we are taking special interest in gdpr regulations and in protecting your private data and that we have signed data transfer agreements and none disclosure confidentiality agreements with the courier provider.
All orders that are made by 1pm of a specific day (Monday to Friday) are delivered within the following 2-3 working days via Cyprus. However if special occasions apply this lead time may be extended. If you are placing an order on weekends there will be a further delay as your order is always shipped on the next working day.
For health and safety reasons please note that we can only accept returns of products that have not been opened, they remain closed, unused, undamaged and sealed in their original case. Products such as body butters, body oils, face creams,hand creams etc that do not have a safety membrane cannot be exchanged, refunded or returned. For all closed, unused, undamaged and sealed products you can return them within 14 days from the date of the purchase and you should always have with you the original purchase receipt.
Sale or discounted items cannot be returned/ exchanged.
Gift Certificates/ Vouchers cannot be returned/ exchanged.
Please note that if you have made a purchase at our store, online or by phone and you would like to return or exchange it you will have to physically return the products to our store yourself.
Please note that you are responsible to pick up your order from the GAP Akis Express outlet on time (within 5 working days) from the day you are notified from GAP Akis Expres that your products have arrived. Five days after your products will be automatically returned back to our warehouse. Also note that if you still would like to have your products, we will have to resend and this will lead to additional courier charges.
Refund/ Return Policy does not apply for International orders due to cross boarder customs/ duty restrictions.